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Frequently Asked Questions


Q1. Can I install StockOpter® Insight on more than one computer?

Q2. Can I install StockOpter® Insight on my network server?

Q3. Several planners at my firm do stock option analysis. Can we all share a single version of StockOpter® Insight?

Q4. Can I install the demo on my computer more than one time?

Q5. I downloaded StockOpter® Insight but can't find the file. Can you help?

Q6. Can I call in for technical support?

Q7. What if I have questions on how to use the program?

Q8. Is there a Users Guide for StockOpter® Insight? I've installed it on my system but can't find any documentation.

Q9. Do I need to enable Macros when opening the program?

Q10. How many clients am I able to Profile and Monitor?

Q11. How many Personal Option Profile Reports can I run?

Q12. Can I remove "Sally Sample" from my client list?

Q13. What is Black-Scholes Value?

Q14. How do I determine what number to use for the volatility of the stock?

Q15. What is the difference between StockOpter® Pro and StockOpter® Insight?

Q16. Can I import the client data I entered in StockOpter® Insight into StockOpter® Pro when the client is ready for the full analysis?

Q17. My IT Support person installed StockOpter® Insight on my computer, but I can't find any icons or any way to access it. What's wrong?

Q18. My co-worker has Insight installed on her machine and it works fine. When I try to use it on her PC, however, it says it's a "Wanderer" version and I can't do the monitoring or reports? What's going on here?

Q19. I purchased and downloaded StockOpter® Insight, but I didn't get around to installing it for a few days. When I put in the Installation Password that I was given, I get the message the password has expired. How to I install it now?

Q20. My co-worker is a fully licensed StockOpter® Insight user and so am I, but when we swap files, his file always comes up as a "Wanderer" version on my machine and I can't run reports or do any monitoring. How come?


Q1. Can I install StockOpter® Insight on more than one computer?

A. The StockOpter® Insight license agreement stipulates it can only be installed on one computer. The client data in Insight files can be shared by multiple Insight users via the Data Migration utility available in the "Tools" page of the Insight console.


Q2. Can I install StockOpter® Insight on my network server?

A. StockOpter® Insight is designed to be installed and run only from your local hard drive. Installation on a server is not a supported configuration and StockOpter® Insight will not run reliably -- and may not run at all -- in such a configuration


Q3. Several planners at my firm do stock option analysis. Can we all share a single version of StockOpter® Insight?

A. You can share a single version of StockOpter® Insight within the firm. However, you can only have the program installed and used on one computer. The various users would have to go to that computer and log-on as the user who originally installed the Insight software for this kind of sharing.


Q4. Can I install the demo on my computer more than one time?

A. You cannot install a demo over a demo. Once you have installed the demo, you have 30 days to evaluate the software. You may extend the demo for an additional 30 days by giving us a call, before the original 30-day trial period ends.


Q5. I downloaded StockOpter® Insight but can't find the file. Can you help?

A. To find the file using the Windows Find utility:
1. Click Start on the Windows task bar (usually at the bottom of your screen).
2. Point to Find and then click Files and Folders. The Find All Files dialog box displays.
3. Type "Setup_Insight_150" in the Named drop down box.
4. Select C:\ in the Look In: drop down box.
5. Click Find Now. A list of files displays.
6. Double-click "Setup_Insight_150.exe" to launch the StockOpter® Insight installation utility.


Q6. Can I call in for technical support?

A. You can call in and receive free technical support on downloading or installation issues during the first 30 days after the date of purchase. Beyond this period, paid support plans are available. For more information visit: http://www.networthstrategies.com/Insight/Support


Q7. What if I have questions on how to use the program?

A. We offer free support in a numbers of ways: e-mail support, a help file integrated within the program, a presentation guide to help describe the Personal Option Profile report, a Users Guide and "white papers" on various technical topics. We also have a fee-based support offering available with unlimited telephone support and webinar education. For more information visit: http://www.networthstrategies.com/Insight/Support.


Q8. Is there a Users Guide for StockOpter® Insight? I've installed it on my system but can't find any documentation.

A. The most current version of Users Guide for StockOpter® Insight is always available on our Web site, at http://www.networthstrategies.com/Insight/Support. It is NOT installed on your system as part of the normal installation process. You will also find a number of technical "white papers" and other education materials there.


Q9. Do I need to enable Macros when opening the program?

A. Yes, without Macros enabled you will not be able to run the program.


Q10. How many clients am I able to Profile and Monitor?

A. The initial program supports and maintains data for a total of 10 active clients that you can profile and monitor. You currently can purchase additional clients in increments of 10 up to a maximum of 450. Give us a call at (541) 383-3899 for details on client upgrades or, within the program, click on the "Expand" link on the "Intro" page.


Q11. How many Personal Option Profile© Reports can I run?

A. The Personal Option Profile Report is a Word document template. You can run an unlimited number of reports per client slot, which you can save outside of the program


Q12. Can I remove "Sally Sample" from my client list?

A. Once you have created at least one other client, you can delete "Sally Sample" (Insight requires at least one client always be defined). You can also change the Sally Sample data to match one of your real clients at any time.


Q13. What is Black-Scholes Value?

A. Black Scholes Value is the most widely used formula for determining the price of market traded stock options. For White Papers on Black-Scholes and a variety of other topics, visit the support area on our Web site at http://www.networthstrategies.com/Insight/Support


Q14. How do I determine what number to use for the volatility of the stock?

A. This information is available through a number of analytic or research services tracking publicly traded stocks. For example, a corporations 10K filings can be found at the SEC's web site EDGAR which contain the values used by the corporation to compute the Black-Scholes value of options granted. We have also found www.ivolatility.com to be particularly useful, in part due to the explanations and education materials on the site relating to the overall concept of volatility.


Q15. What is the difference between StockOpter® Pro and StockOpter® Insight?

A. StockOpter® Insight is an easy to use tool that allows you to Analyze and Monitor the client's equity compensation portfolio and helps them make a decision to take action and engage in planning. Insight is particularly oriented towards assisting in the sales process and in building and maintaining relationships with current and potential clients. StockOpter® Pro is a comprehensive stock option analysis tool that is generally used once the client has made a decision to engage in planning and specific diversification strategies need to be modeled, compared and evaluated. StockOpter® Pro has particularly strong analytics with a far more detailed tax engine than the StockOpter® Insight product.


Q16. Can I import the client data I entered in StockOpter® Insight into StockOpter® Pro when the client is ready for the full analysis?

A. StockOpter® Pro can directly import data from StockOpter® Insight. Within StockOpter® Pro click on the "SO Tools / More" menu and choose "Migrate data from an Insight file."


Q17. My IT Support person installed StockOpter® Insight on my computer, but I can't find any icons or any way to access it. What's wrong?

A. As with many other desktop applications, StockOpter® Insight adds icons to the desktop and adds Program Groups under the login name of the person who actually installed the program. What most likely happened here, is that someone who was logged in under a different user name and password installed it. If you would ask them to uninstall the current installation, and re-install it when they're logged in as you, you should see a new "StockOpter® Insight" icon on your desktop, and a new "StockOpter® Insight" Program Group when you click "Start / Programs" on your Windows desktop.


Q18. My co-worker has Insight installed on her machine and it works fine. When I try to use it on her PC, however, it says it's a "Wanderer" version and I can't do the monitoring or reports? What's going on here?

A. StockOpter® Insight is licensed and installed on a per-user basis. While the license does allow multiple people to use the program on a single machine, they must log in onto that machine as the licensed user. Once you've done that, you'll have full access to all the features of the program.


Q19. I purchased and downloaded StockOpter® Insight, but I didn't get around to installing it for a few days. When I put in the Installation Password that I was given, I get the message the password has expired. How to I install it now?

A. The StockOpter® Insight installation password is designed to expire on midnight the day after purchase of the software. If you weren't able to install it within that time period, just give us a call at (541) 383-3899 and we'll be glad to give you a fresh installation password.


Q20. My co-worker is a fully licensed StockOpter® Insight user and so am I, but when we swap files, his file always comes up as a "Wanderer" version on my machine and I can't run reports or do any monitoring. How come?

A. StockOpter® Insight files are "mated" to the machine they were originally created on and will fully function in that environment. On other PCs, these files will open as "Wanderer" versions and, although all the client data is available to you, the reports and monitoring functions are disabled. To run reports or do monitoring of client data from another StockOpter® Insight user, you'll have to migrate the client data into your own local Master file. Within your copy of StockOpter® Insight, go to the "Tools" tab and click the button "Import data from another Insight file" and then just point to your co-worker's Insight file. The list of clients in that file will then pop-up and you can choose which ones you want to import into your own file. The reverse process also works so he can import your data back into his StockOpter® Insight file at any time. Note, that at any time you are each limited to the maximum number of authorized clients supported for your particular copy of StockOpter® Insight.



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